FlyerTalk Forums - View Single Post - How long does it usually take to process a tier match request?
Old Nov 6, 2007 | 2:38 pm
  #1  
doog
15 Years on Site
 
Join Date: May 2005
Posts: 393
How long does it usually take to process a tier match request?

I'm an AA Platinum who is probably going to be moving my business to Alaska, I faxed a copy of my AAdvantage card to the customer service number (206-433-3477), along with my newly created Alaska Milelage Plan number, a short note expressing my desire for a tier match, and my contact info. I did this last Thursday, however my Mileage Plan account doesn't reflect MVPG status (at least, not as far as I can tell) and I haven't heard from Alaska Airlines with regards to whether or not they would do the match.

I realize it's only been a few days, I'm just wondering how long I should wait before I should worry about whether they received my fax. I'm also not sure what happens if they decide to reject your tier status match request, do they contact you by mail?

Thanks for your time,

d
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