Originally Posted by
alect
Same here once i got through to them. Initially the faxes wouldn't go through to their number - it was constantly busy
Then I emailed them, they emailed back and I replied with scans of the card and HH statement. The next day the match specialist contacted me and told me I had been upgraded to Diamond till feb 09 ^ Thanks to all here for the helpful info.
Do you recall who you emailed your request to? I have had no luck with faxing, and i cannot find an email address on their site.
Thanks.