Originally Posted by mdgrier

Hi all - i'm still searching for information on this but... my spouse bought me a very nice Henkel's manicure kit as a tenth anniversary gift. Of course we had to pack it in a checked bag on our return trip to Moscow. Got to Moscow and this manicure kit had been removed from our luggage.

I assume this was "taken" by a luggage screener in the Scranton / Wilkes-Barrre (I assume luggage that is checked through is not screened a 2nd time). What is my best course of action for recovery of the cost of this item and ensuring this is reported to the right leadership?