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Old Nov 6, 2007 | 7:46 am
  #43  
Klm is Dead - Long Live KLM
 
Join Date: Jun 2005
Posts: 8,527
Improvements:

+ Much improved selection of pristine French language newspapers and magazines in the AMS Schiphol lounges

+ No longer advertising misleading "exclusive" prices in Dutch market after being forced to stop by the competition and fairness in advertising authorities


Erosion:

- Tremendous waste and pollution throwing away all the unread, unwanted French language periodicals in the lounges

- Much reduced selection of English and Dutch language newspapers and magazines in the lounges

- No more bottled water in the lounges

- No more champagne in the AMS lounges

- Shower capacity in AMS lounge does not match current policy nor meet related demand

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Klm is Dead - Long Live KLM is offline