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Nov 4, 2007 | 4:39 pm

#13

cepheid

Join Date: Feb 2005

Location: Boulder, CO

Programs: UA, AA, WN; HH, MR, IHG

Posts: 7,055

Quote:

Originally Posted by LAX UA 1K

There are "on time departures" and "on time arrivals", which I think is defined as arrival at gate no more than 15 minutes behind the schedule.

Thanks for the clarification. It's unclear which statistic United refers to when they say a flight is "80% on-time" or what-not... I suspect they're referring to on-time departures rather than arrivals, but it's not readily apparent. Regardless, taxi and slot delays must be taken into account, as you have verified.