There are other threads about this - search for them, but here goes:
BTS uses the AA Tail #, because that's what AA gives the Gov, N<tail>AA as the aircraft but it's not the same as the actual N number.
For example:
Ship Actual N# Reported as
5TT N717TW N5TTAA
223 N223AA N223AA
BTS will eventually have every flight - it takes a couple of weeks to be reported & posted.
Acars is a loosely linked database of people who have radio receivers, sound cards, software, it's up and running and reports what it hears to a central database. So if the PC was down, or no messages were transmitted while the aircraft was in range, no data found.
-----Burton