ual.com hasn't let me in all month either.

I've "changed" passwords, created temporary passwords, made numerous phone calls, but no dice.

Today I spent over 20 minutes going back and forth between Password Support and Tech Support and each pointed the finger at each other.

It's good to know that United has the capability to track down every person that's out there trying to barter an award certificate, but can't even run a web site. And it's no wonder this airline has to charge $100 for any ticket changes and STILL loses money. And so it goes...