Arrived Thursday by NEX transfer at Tokyo to regular express across the same platform for two stops to Shinagawa Station. Very easy though signs to hotel do not appear until you have left the station at the ARTE exit. As described this is a very nice, boutique style hotel on the top floors of an office tower. Quiet ambiance. No upgrade on this "rate" but nice room overlooking Tokyo Tower and RR station. Enough space for one and even two people. Easy access to tourist sites via JR and then subways. Buy a SUICA card for ease of connections between JR and metros. Best deal is the aforementioned NEX/SUICA combo for Y3,500, Y1,500 for the NEX, Y1,500 worth of local transit credit, Y500 deposit refundable if you turn in the card. (Purchase at JR office, NRT terminals.) Can be topped off with cash to increase value while riding local trains. Also useable on Yokohama transit systems so very flexible for my itinerary of two days in Tokyo, three days in Yokohama. Strings a very good deal at a mere 5K PC points per night, but still treated nicely, received Ambassador benefits of water and "fruit plate" which in this case was a small cup of seasonal blue berries and pineapple cubes. Also received gift of a thermocup featuring classic Japanese painting design of a countryside scene. (No foot massager in my basic room, had to do my own last night after a full day of walking...but the Elemis skin lotion was a nice massage lotion!