Originally Posted by
florin
I actually find the seats in 738's and 739's to be the best Y seats in the industry. They're very comfortable, much better than any other Y seats I've encountered. E.g. the Y seats on AF's A320 family are awful and pale in comparison. (The very worst Y seats I've encountered are on RO.)
KL's 739 Y seats:
I agree and I argue this isn't a small achievement. The popular media mythology that all Y seats are the same is not believed or accepted by FT members but there does seem to be a pervasive suspicion that the differences in Y seat quality are small and that mean quality levels are very low.
I say it's all too easy with relatively large budgets and strong internal corporate justification to provide comfortable J seating. If your company can't get that right, give it up!
But Y is much, much harder to get right. There's less space, less money, and most importantly, less corporate will to improve the cabin. Some argue it's not even worth spending time or money on Y because it's too difficult to provide even a modicum of comfort.
Well done KL on repudiating the myths and actually providing us with good seats in Y on a common ac type, something that seems beyond almost all other operators (CO? NW?)
I haven't encountered Y on the AF A320 yet but it doesn't sound promising. I've only ever flown EP on AF (772), so that might account for my happy recollection of their comfort and service
