Originally Posted by
evh5150
After short arguing they let her check-in, but said that this would be an exeption and next time, i would have to pay the full room rate
I still have a reward point break for my aunt, this would mean 50,- for cancelling the pointbreak and 250,- for the room regular rate
tommorrow i will check my mother out and i will print out the terms (where i cant find any rule that forbids me to give away the room to other persons)
and front desk shall show the rule that forbids it !!!!!!!!!
As mentioned in another thread I have had good luck calling (not email) and "asking" if this is ok. This way there is no hard paper trail and hotel maybe able to "save face" and work the grey area for you - I still believe most people in the hospitality business will do the right thing when given the right opportunity