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Old Nov 2, 2007 | 6:32 am
  #4  
danwhy
 
Join Date: Feb 2006
Location: Calgary
Programs: AC, AA, SPG
Posts: 776
Welcome to FT Miriam112!

The above advice is good but imho it's not guaranteed to work 100% of the time. If you absolutely need a room with at least a queen bed and non-smoking then my recommendation would be to call SPG and see if there are upgraded rooms you can book using extra points.

I make that recommendation because award rooms are standard rooms and preferences are not guaranteed as per the SPG T & C's. If you don't happen to have status yet (you mentioned you were new to the program) and considering award room preferences are not guaranteed then I would take the "hoping" out of the equation and use the extra points to book up into a level of room that is guaranteed.

Just my two cents worth. Try calling the number listed on the back of your SPG card to speak to a rep and explore this possibility!
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