* No 100% Level miles on certain booking classes (some of which are 200 euros more than other Sky Team partners)

* No way to avoid these booking classes when making a reservation on line without "upgrading" to Flex fares.

* An internet booking fee

* Outrageous fuel surcharges

* Outrageous award booking taxes

* A 0900 number to contact KLM when making a booking on line ( I should not have to pay to call them to give them my money)

* A credit card surcharge, even when using their FB American Express card

* No way to reserve seats on line

* The introduction of the "paid" select seating

* The introduction of the "paid" exit row and rows with only a 2 seat configuration

* An almost non existent Elite boarding procedure