Originally Posted by from the OP
GUARANTEED Room Upgrade. Enjoy the luxury of an Executive Room or Suite every time you stay. It's immediately reserved for you when you book. [NOT At check-in]
Originally Posted by PC website today
Upgrade to an executive room or suite for Royal Ambassadors at check-in.
My recollection is as per the OP. When did this change?
My apologies if this has been covered in this forum, I had a good search.