Originally Posted by
as219
If I were "inconvenienced" by something minor (e.g., malfunctioning audio on a midcon, failure to load my requested low fat meal), I might send an e-mail about it, more to let UA know that these things are noticed than to seek compensation. ...
"Special Meal" and "Audio" are two of the items listed on the Skykit form. You are due compensation if it cannot be resolved onboard. "Bad, old or boring movie" is not listed as one of the items and you are not due compensation as long as the sound and audio quality is OK
Could the OP please describe exactly was wrong with the armrest? It was probably fixed when maintenance could get to it.