A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 47,064
Folks, if you want to protect these lines, you need to take action.
The lines are owned by the airport and the airline whose Elite/FC members are permitted to use it. The TSA has no vested interest in maintaining Elite lines, nor could they care less who stands in them.
You need to contact two entities: the Airport Director at PDX and the station manager for your airline.
Mary Maxwell is the Director, and she can be reached via 503.460.4040. If you're a frequent flyer with a concern about the line, the next time you check in with your airline, ask to speak with a supervisor, then ask the supervisor for the Station Manager's contact information, or to speak with the SM directly if they are available.
If you don't act to protect these lines, you will lose them!