Originally Posted by
GoCanes
Checked again this morning and still no miles. So, I contacted OnePass Service Center... was put on hold for two minutes and the miles posted within a minute of the call ending. They never explained why the miles never posted. Either way, have my miles back. Thanks for the assistance.
my miles usually appear pretty quickly. but, i cancelled an award mid last week and as of yesterday the miles weren't redeposited. i called and the agent was pretty surprised. i, too, was put on hold and the miles were manually redeposited.
maybe there is a backlog at onepass?