Originally Posted by
esijosh
I have been EXTREMELY displeased this year with the service, timeliness, and attitude of the employees and am ready to make a change for next year. I am sick and tired of looking at the long faces in the cabin and catching a smart alec attitude from most all gate agents and curbside employees.
Let's see -
WN has the best service
WN has the best timeliness
WN Employees have a great attitude
WN Employees almost never have a long face
Looks like you could easily find a new airline that will meet and exceed all your expectations. Go to the airport, find the employees that smile the most, say "Thank You" on a regular basis, look like they are enjoying themselves and their job - and buy a ticket from them. You will be flying on a canyon blue airplane.