Originally Posted by
chrissxb
same way at the german consulate in strasbourg. just a small difference: they send it to you and you're required to send the old one asap. if you don't do it, they start calling you and sending you emails
That's what he wrote too:
You either go to see them again to swap the old passport for a new one, or you post off the old one, with a prepaid Registered Post envelope, and they send you the new one more or less by return