FlyerTalk Forums - View Single Post - Why I will never fly Northwest

Oct 22, 2007 | 1:06 pm

#13

kcnwa

Join Date: Dec 2005

Location: DTW

Programs: NW Platinum Elite, *Wood Platinum, HHonors Diamond, Hertz PC, National Exec Elite

Posts: 1,644

Seems as if plenty of other people think the opposite of the OP.

http://flyertalk.com/forum/showthread.php?t=743585

Perhaps the OP got a person having a bad day, or perhaps the OP didn't articulate their situation clearly and calmly, but overall, I think NW's phone customer service is far superior to most other airlines.