FlyerTalk Forums - View Single Post - Help petition BAA to improve their service
Old Oct 21, 2007 | 5:47 am
  #7  
harryhv
 
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
Petition? Write to congratulate Ferrovial on successfully gouging the most possible profit out of its captive pax.

By dismanning security until they could handle only 1 bag, by stealing the most passenger-space for retail and by ignoring the most urgent maintenance to every moving part, especially the baggage handling-equipment in Summer which resulted in a mountain of dispossesed luggage on the tarmac.

Ferrovial cannot possibly "improve" its service - for the company's profit all avenues are already maximized.
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