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Old Oct 20, 2007 | 3:32 pm
  #1  
greenwichgolf
 
Join Date: Feb 2007
Programs: Delta DM, Hyatt Globalist, AA Plat
Posts: 236
Compliments to Continental

Just had a quick roundtrip (Business First) on Continental from Newark to Edinburgh. I usually fly AA, and this was my first international flight with CO.

My impressions:

1) Very happy with online check-in.
2) Business lounge at EWR is pretty good.
3) FA were very good on both flights. Took the 10:10 PM flight going and FA were simply first class, and very good on return. Crew chief personally introduced himself to all BF passengers on both flight segments. I had a drink before takeoff. Food was better than average (and a nice touch with the silverware).
4) Seat is pretty good, although I would want a full lie down for a trip to Asia.
5) Entertainment system is very good (20 movies, etc.), although screen could be a little bigger.
6) BMI lounge in EDI needs a serious update (not CO's fault).

All in all, I was impressed with the level of personal service (which I've seen declining on AA). Did I just get lucky or is CO fairly consistent with its international business class service?

Greenwichgolf

PS Scotland is not only the birthplace of golf, and a must pilgrimage for golfers, but the Scottish people are very hospitable and friendly.

Last edited by greenwichgolf; Oct 21, 2007 at 7:29 am
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