Originally Posted by
ITravelWayTooMuch
I've actually never had an issue with it except right when Dividend Miles and Flight Fund merged and the UA system would not recognize a Dividend Miles # with all numbers and no letters. It isnt as dramatic of a process as stated above.
Then either you got lucky or I'm terribly unlucky. :-)
I held up a line for 20 minutes once at EWR because the ticket agent (nor anybody she was working with) had no idea what I was talking about. She treated me like an idiot and kept saying "You're elite on US Airways - this is United."