Originally Posted by
cepheid
Really? If this were to happen and you were one of those 4 F pax, you wouldn't complain that "your" FA was off in the village serving the "peons" in Y? You wouldn't complain that the F service was greatly diminished by the lack of a dedicated F FA, and you wouldn't question why you were bothering to pay for F when the service was really no better than in Y? As I mentioned a couple of posts ago, I think given the number of complaints around here about diminished/poor F service even with a dedicated F FA, having to share that FA with Y would probably lead to some of the loudest complaints we've ever heard.
If there's an F section, F pax (be they revenue or upgraders, but revenue especially) will expect F service, and they won't get it if the F FA is spending significant time assisting the Y FAs. At least with no F, you know what to expect: no F. With F but without a dedicated FA, you will expect good service and not get it.
To expect a "dedicated" FA for a 4 seat F cabin is ridiculous.
In current UA 319/737/320 service, the "front" FA almost always assists the "back" FA's with various duties. And, in many (most?) cases, the service in F is good.
Even when delivered by the book and then some, how much "service" is there to give on UA domestic F?
If, as rumored, TED morphs back to mainline A320's with 12 seats in F, there will still be time for the front FA to take care of F and still help the back FA's with the first few rows or alcohol orders.
Does this lack of a "dedicated" FA mean UA F is a colossal failure?
Sounds like a thread of it's own.........