I have wondered whether or not some type of class action could be taken against the airlines.

Most notably for me the QFF program.

We are induced to enter the program based on promises of not so free travel and those here in Australia pay a fee for the privilege. It is a contract. We choose credit cards that promise reward points and generally pay a fee for the privilege of accruing points to a particular ff program ie ANZ Qantas card and others and the interest rate is usually higher when the card has a reward program.

The law of contract deals with the aspect of harsh and unconcsionable conduct as well as the TPA secs 51AA and 51AC. These problems generally arise from one party having a superior bargaining position which the law trys to balance by protecting the little guy.

Now the rules that I find harsh are:

Limit of 100000 points transferable
If you die so do your points
Only one transfer per year
Only to a restricted class can you transfer

What about those poor infrequent fliers who never accrue enough to do anything reasonable and the points just languish until they extinguish.

I bet there is a big bonus for QF wher people die or points expire

These programs are very profitable to the airlines and QF in particular.

4,000,000 QFFers giving $1 certainly creates a handsome fighting fund.