FlyerTalk Forums - View Single Post - After I Use Web Check-In, UA Changed my Seats
Old Oct 14, 2007 | 6:58 pm
  #12  
gfowler-ord-1k
In memoriam
 
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
There are two systems used to maintain seat inventory. Apollo, the reservation system, and ACI which is used at the airport with 24 hours of the flight. They are supposed to exchange info but apparently once you’ve checked in it does not. In the past if you changed seat assignment after check-in from the "My itineraries" page it would look like the change took effect when in fact it did not. I will try to remember to retest this on my trip this week.

Last edited by gfowler-ord-1k; Oct 14, 2007 at 7:05 pm
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