Originally Posted by
gabrielz
FWIW, I've had MP deny absolutely valid mileage credit requests on more than one occasion. Either the worst of the RCC matrons are sent there to work, or they simply deny some percentage of all requests, valid or not, as a method of gaining some "float".
<G>
Indeed, and when a certain number of days passes, and you're still pursuing the issue, they will let up, sometimes on the phone in a matter of seconds. It's quite shocking when it happens, after all the effort they put in to deny you originally.
MP works sort of like an insurance company in this regard.