FlyerTalk Forums - View Single Post - Serious problems with Marriott.com website update

Oct 12, 2007 | 6:02 am

#4

USirritated

Join Date: Jun 2007

Location: FLL

Programs: Delta GM, (fmr US CP/PP/GP!), DL SkyClub, Marriott Lifetime Platinum, Avis Chairman's Club

Posts: 5,162

Quote:

Originally Posted by aaupgrade

There is a very easy work around for this. You have to close all instances of IE 7 and then start IE 7 again and proceed to their web site.

But you are absolutely correct, they did not test this properly.

The problem: After siging into Marriott.com if you let your session go unattended for a period of time it automatically logs you out. It then provides you a logon screen, which even when you use a correct password doesn't work. The really bad thing is that you cannot go to any other part of Marriott's site, because it just sends you back to this expired sesssion logon screen (that doesn't work).

If you time out, you do have to close IE, and open another IE window, which is a pain in the butt, but there are other sites that are similar now, or who make you go all the way back to the very first page or other irritations, unfortunately. You do not have to close all open IE windows. I know this, because I have six other IE windows open right now. Do I like it, no, but it is not the worst thing ever, and hopefully it will be fixed in the next couple of days, because I am sure they will get lots of feedback on it very quickly!