Originally Posted by FlyerJack

I never liked the idea of low cost airlines, until I recently realized that the service I am paying for with KLM is actually missing. KLM is a low cost airline in terms of service, but not in terms of ticket prices. One example is that on a 12 hour flight from Hong Kong I took recently (in economy, as I am paying for almost every ticket out of my own pocket), there were no in between meal snacks in the galley. Not one, single piece of chocolate. This kind of stingy behaviour is what I associate with low cost airlines. But on these airlines, at least you can actually buy some food if you get hungry. Which I tend to do whilst sitting on economy class in KLM for 12 hours.

What about the food service KLM actually offer? Well, how much the so-called sea food lasagne that I got on Europe Select from AMS to BGO recently (an award ticket)actually cost I don't know, (my options were "do you want meat or seafood") but if it was more than 5 EUR I would be surprised. I would gladly pay 10 EUR for something better.

How they get away with this kind of service is mind boggling. After all, maybe we would be better off paying specifically for items like food and drink. And one could pay upon booking, just like in Niki Lauda's airline http://www.flyniki.com. So the distribution of meals wouldn't take much longer time in the cabin.