FlyerTalk Forums - View Single Post - Q4 07 SPG Promo -- multiple variations [Combined thread]
Old Oct 10, 2007 | 4:25 am
  #227  
Earthman
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Join Date: Jul 2005
Location: Dublin,Ireland and Nice France
Programs: BA Gold
Posts: 2,407
Question for Starwood lurker

My stay at the sheraton fota island on the 8th of October (monday night) has appeared on my account activity page with the starwood points that I earned(which dont seem right)and it hasnt counted as a double stay.

Whats up with that ? I'm due to be staying there again on friday so this is a cause of concern as these were counting towards 1st time platinum which I should make by december.

[EDIT- checking and double checking I see its appeared as a single stay I've only got one stay credit for it-clearly this is a mistake and how can I have it rectified? ]

Also-though my bill was €162.40 - thats EURO,I was only credited with 154 starpoints + 77 star points(Gold 50% bonus)
In each of my stays to date,I have been credited with starpoints reflecting the Dollar equivalent of what I spent in a hotel.
That certainly hasnt happened for the Fota island stay and in fact even if it was based on the Euro spend (and it shouldn't be) it is still just a random figure inputed with no relationship to the transaction.

(I'll give more details via pm if needed but would like a comment-thanks)

Last edited by Earthman; Oct 10, 2007 at 7:00 am Reason: added more details
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