Question for Starwood lurker
My stay at the sheraton fota island on the 8th of October (monday night) has appeared on my account activity page with the starwood points that I earned(which dont seem right)and it hasnt counted as a double stay.
Whats up with that ? I'm due to be staying there again on friday so this is a cause of concern as these were counting towards 1st time platinum which I should make by december.
[EDIT- checking and double checking I see its appeared as a single stay I've only got one stay credit for it-clearly this is a mistake and how can I have it rectified? ]
Also-though my bill was €162.40 - thats EURO,I was only credited with 154 starpoints + 77 star points(Gold 50% bonus)
In each of my stays to date,I have been credited with starpoints reflecting the Dollar equivalent of what I spent in a hotel.
That certainly hasnt happened for the Fota island stay and in fact even if it was based on the Euro spend (and it shouldn't be) it is still just a random figure inputed with no relationship to the transaction.
(I'll give more details via pm if needed but would like a comment-thanks)
Last edited by Earthman; Oct 10, 2007 at 7:00 am
Reason: added more details