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Thread: BA - Stolen items and the worse customer service possible
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Old Oct 9, 2007 | 2:52 am
  #23  
pteron
 
Join Date: Oct 2006
Location: UK
Programs: BA Gold, Star Gold, KLM Gold
Posts: 302
Originally Posted by G-BOAC
i.e. it could just have easily been nicked (and the bag delayed) at NCE before they sent it anywhere near LHR.
The only place I've ever had anything stolen from a checked bag was Brest. The airline refused to pay until I called to get their Secretary's name for the small claims court summons.

Does anyone keep statistics on theft from bags?
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