Originally Posted by
Teece
I'm with Smirnoff - how on earth was the check-in agent supposed to arrange access to the bags? The desk sounds pretty legit to me, if it's issuing boarding passes.
I can understand that. But shouldn't the responsibility lie with the person (KQ staff?) who gave the original receipts for NBO-LHR in the first place...
I think of it as a similar eg. to having checked bags from say MUC-JFK with MUC-LHR on LH and LHR-JFK on BA. If LH checked the bags all the way to JFK, and then BA while issuing the LHR-JFK BP in the LHR FCC ask for excess baggage charges. And do not permit access to checked baggage so you can do anything about it!
But anyways, it does seem a bit of a gray area though...
