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Thread: Customer services or straight to legal action against BA?
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Old Oct 8, 2007 | 9:46 am
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Jenbel
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Originally Posted by oyster
It was the first time ever that at 'check-in' I was told I cannot have access to my bags to fit within either a pice or weight allowance.
Hadn't you asked for that though?

I'm confused - it seems like you had arranged for your bags to be through checked at NBO, but then are upset because you had arranged for your bags to be through checked at NBO, when you found out that the inconvenience of having to get your bags and re-check them was outweighed by the fact you were facing an excess baggage fee.

Maybe I'm missing something.
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