FlyerTalk Forums - View Single Post - Why Are Retractable Luggage Handles So Crappily Designed?
Old Oct 6, 2007 | 2:54 pm
  #15  
bdesmond
 
Join Date: Jan 2006
Location: ORD
Programs: UA 1K
Posts: 1,084
My Briggs & Riley rollaboard has seen significantly more than 50 trips and the handle has stayed in perfectly good condition. When I sent it in for warranty service (needed new wheels), they replaced the handle simply because the rubber grip had gotten a little loose - can't beat the service either.
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