Why do people have to lie so bad?

Yes, they waived the fee.
The stationmanager said that despite taking pictures (which at the end became just one) was of poor quality, so it would not be usefull for me when asking for proof.
Aha, very interesting. I would bet there isn`t even a picture! (if you have some training you can hear when people are starting to lie!)
Well, this might have been the last time I rented from them.

As I got a very decent corporate rate contract with Avis, I will stick to them. They usually bend over backwards and get me really nice cars and no hassel ever so far.