FlyerTalk Forums - View Single Post - MBNA/flybmi.com extra miles problem
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Old Oct 5, 2007 | 7:39 am
  #11  
Rickshaw
 
Join Date: Apr 2003
Location: London, UK
Programs: BA, BMI, NZ, SQ
Posts: 434
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I got a call back from the helpful girl at MBNA today who said she had spoke to the "Points" department and they need the
Date, names & flight details of all bookings involved????

I said that the statement lists the booking reference. That should be enough. It's not her fault, she is just passing on the info from another team who I feel don't have a clue.

Is it worth a couple of thousands miles to give them details I feel are irrelevant? I think not....

MBNA and BMI need to sort themselves out.
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