FlyerTalk Forums - View Single Post - EUA on connection causes segment to disappear
Old Oct 4, 2007 | 8:30 am
  #3  
PeaSouper
 
Join Date: Nov 2006
Location: MSE
Programs: BA Silver, TK Elite, Marriott Lifetime Platinum, NEXUS/GE
Posts: 466
Yep, this happened to me, too, yesterday. I'm flying AUS-EWR-YYZ in H this coming Monday, both segments on 735s. I got the EUA e-mail yesterday at 120 hours before the AUS-EWR flight, letting me know that I got upgraded on the AUS-EWR segment. The e-mail showed all the proper segments of the reservation.

Then, a few hours later, I got an EUA e-mail about 120 hours before the EWR-YYZ flight, figuring I must have been upgraded there, too. That e-mail, though, showed only my original AUS-EWR EUA, and the EWR-YYZ segment entirely gone. I called co.com support, and they said the reservation is still there, although I wasn't actually upgraded from EWR-YYZ.

Weird....
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