I agree with all the views. Lan aren't bad in the air but definitely
substandard in most other departments. They certainly need to
improve their internet booking system in terms of credit card payments.

I have also had problems with One World RTW tickets at Lan offices in Santiago. Their 'experts' often misinterpretate the rules for reissuing these tickets and it is often easier to head to the American or Qantas offices.

I am also EXP with American but as I am unlikely to requalify for EXP
again am certainly interested in Comodoro which does offer exceptional perks.
They also have an annual qualification of 90,000 kms and 6 biz sectors which seems very attainable.

Who should I approach wrt status matching?