Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,755
Over the years I have been upgraded to a suite 3 or 4 times at CY's. I generally do get my preferred location with a regular room (high floor away from elevator and vending). While that is not an upgrade, it is still nice that they pay attention to my preferences like they are supposed to at most properties.
For your stay, I agree with the other posters, my biggest gripe would be the forced room change. If they have to upgrade you at check in due to lack of your reserved room type, you should be allowed to keep that room for the duration of your stay. Re-reading your message, it isn't clear whether you had one reservation or two consecutive reservations at the hotel with different room types. If it was the latter, I can understand why they had to move you. Even so, I would have asked at check in, if they could have downgraded you the first night to the room type you had booked for the remainder of your stay. E.g. give someone else a free upgrade for the night so you wouldn't have to move during your stay.
--Jon