FlyerTalk Forums - View Single Post - Companion missing a segment - need advice
Old Oct 2, 2007 | 2:52 pm
  #7  
BSBG
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Join Date: Mar 2006
Programs: Delta DM, HH Diamond
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OK, here's the scoop.

I called the Silver Elite line, ended up w/ nwa.com customer service. She told me to modify it through the web site (duh). I tried it, selecting Y for the new flight - $406 due. She recommended i book it and discuss it with someone at the airport. Sounds like a good plan to me - not.

I said thanks and hung up and canceled the transaction. Went through the web exercise again, selecting F instead of Y (original flight was P). Lo and behold, total cost to change ticket $0.01. So I put in all my CC info for a one penny charge, and all is good, as long as I can figure out how to pad my expense report for the extra cost .
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