The Quizno's near my house is run by a really horrible franchisee. The managers are all his cousins from back home, and they are terrible. They can't keep people on staff for more than a month, so every time I went in there I had to tell the people making the sandwiches how to do it (reading them the ingredients from the menu board) while the "manager" would strut around like a VIP doing absolutely nothing.

About 6 months ago I went in and ordered an Angus Steak salad. The girl had no clue how to make it, she asked her "manager" for help, he ignored her, she screwed it up but I took it anyway. Got it home and the lettuce at the bottom of the salad had turned to slime - it was disgusting. I was so angry I got back in my car, the shop was closing but I banged on the door til the "manager" finally opened it, and I showed him my slimy salad. "It comes packaged, it's not my fault" was his response. I let him have it - I told him that he had no business managing anything, that I felt sorry for the employees who had to deal with his laziness, that he was pathetic had no customer service skills and he should really reconsider his line of work. He was shaking like a leaf when he handed me my $5 back, and I have never returned. They have a permanent "Hiring" sign in their window.

So, in my part of town, it's Subway. I like their veggie sandwiches anyway.