Originally posted by Horizons:
Does UA pander to its frequent-flyer program partner, too? Cincinnati is one of the busiest hubs in the country, yet United service there is abysmal. The planes used on that route are the oldest, dirtiest 727s/737s in the fleet (chunks of trim routinely fall off in flight), service is to one city only, and connection times are dreadful.
The lack of an IAD-CVG route for UA defies logic.
I'm sure that people that fly DL or ?? could say the same thing about DEN.