It was a slow wait to get through security in Zone R this lunchtime. Not that the queue was that long, it was just moving slooooowly.

Then, as I reached the BP checker, and about to take my shoes off for the scanner, up marched a big SS lady, with Liz Hurley + man in tow.

Ok, fine to take them to the front of the queue, but the way it was done, was like no-one else existed. Understandably (I suppose) VIP people spend their time avoiding "ordinary" people, but the SS lady?

I understand they have to keep the stars happy, but a simple "excuse me", or "sorry" or "do you mind?" or even "hello" to the person they were barging in front of (me) would have done. I think Emma H could do with learning a basic manners and courtesies to the regular customers of the company.

And can I just say how irritating LH was, with her constant "oh I look such a wreck" and "I just look like a housewife" (like housewives are supposed to look like wrecks?). The woman was wearing Versace sunglasses (yet oddly the sun wasn't shining inside T1) and wheeling Louis Vuitton luggage. AND she had two pieces of carry-on.

Somehow you expect VIPs to act badly. But BA Special Services should learn some manners. Or do they always act like this?