FlyerTalk Forums - View Single Post - What's the purpose of overselling flights?
Old Sep 30, 2007 | 1:19 am
  #14  
Brobbel
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Originally Posted by FCYTravis
No, the "free bump up" (also called an operational upgrade) is given out to economy passengers with elite status first, in virtually all cases. The economy seat thus freed up is then assigned to an oversold passenger.
Originally Posted by hockeyguy
There is no such thing as "an oversold passenger"; if the flight is oversold, then there are more confirmed reservations than there are seats, but no passenger has any more of "valid" ticket than anyone else. In that case, it's usually the most frequent fliers who are given "operational upgrades" to make room in the other cabin.
You both say "in virtually all cases" resp. "usually". I've seen this changing on some companies to upgrades not to the FF, but to the full-fare tickets on some airlines. So a full-fare-paying customer with no status can be upgraded before FF with high status; KLM is one of them.
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