I have complained about priority baggage during the summer. Here is a reply I got back from UA:

Dear valued customer,

Your message was received from our Hong Kong Reservations office.

You are correct that Premier Executives and 1K members, Star Gold members, should receive a priority Star Alliance baggage tag. I am concerned that you continue to receive inconsistent service in this regard. Your comments will be shared with our Syracuse airport management as a reminder for our Customer Service staff. In addition,I'm asking our Worldheadquarters Customer Services management to include this information in their weekly Customer Services briefings. These briefings are provided to all of United's Customer Service professionals worldwide.

Your comments and continued business are very important to United and our Star Alliance partners.

Best regards,

Barbara A. Bartz
Sen. Staff Representative
Customer Relations/United Airlines

I hope there is at least some improvement.