Originally Posted by w1qa

The KVS tool indicated numerous flights on Lufthansa, Singapore and Thai with CS+ and YS+ availability but when speaking with UA 1P international reservations agents they were unable to see similar inventory in their system - and I spoke with multiple agents as well (all US based and not the off shore team).

I spent nearly an hour on the phone with one agent who was very kind and patient trying to help me build a successful saver award itinerary but we couldn't come up with anything that matched what I could find with the KVS tool. She indicated that maybe the system I was looking at (KVS is querying ANA?) had inventory from carriers for award travel that was not similarly shared with United / in the United system.