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Thread: Update on 10.5 Hour Flight Delay: 50,000 "Goodwill Gesture" Miles
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Old Sep 28, 2007 | 10:52 am
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paisan96
 
Join Date: Dec 2001
Location: Bkk - AA Exec.Plat / CX Diamond
Posts: 159
Update on 10.5 Hour Flight Delay: 50,000 "Goodwill Gesture" Miles
Update on this thread:http://www.flyertalk.com/forum/showthread.php?t=726100

Background: CX880/15 Aug HKG-LAX was delayed 10.5 hours. We were held aboard the aircraft at HKG for 5 of those hours, then sent to the Airport Regal Hotel.

Once the flight left, CX passed out a "One-Way Upgrade" coupon, good on a standby basis. Because I don't want to travel standby, I returned their coupon via regular mail and asked if they would make the coupon a "confirmed one-way upgrade".

Today, 28 Sep, and 2 weeks after I returned the coupon, I received 50,000 Asia Miles as a Goodwill Gesture (enough for a one-way upgrade after 15 Oct with the new reward chart) in my account.

Note: I was travelling on a paid First Class ticket which may have figured into this Goodwill Gesture.
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