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Old Sep 26, 2007 | 12:46 am
  #1  
Q400
All eyes on you!
20 Years on Site
 
Join Date: Dec 2005
Location: HEL
Programs: Hilton Diamond, Bonvoy Titanium, AY Gold, BA Gold, TP Gold, ITA Executive Elite+, IHG Diamond AMB
Posts: 263
Problems with AY delay info SMS service

According to HS.fi passengers bound to Kuusamo on Sunday got an SMS that their flight would be delayed by 1½ hours. Although plane departed on time but the passengers were not informed.

Some passengers missed their flight to Kuusamo but were taken to Oulu instead and buses took them to their final destination.

SMS system is supposed to be fixed by today until the fix the AY personnel will take care of informing passengers about delayed flights.

... so another setback for AY's IT system!
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