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Thread: AVOD didn't work properly - should I complain?
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Old Sep 25, 2007 | 2:23 pm
  #14  
swintonowl
 
Join Date: May 2004
Location: UK
Programs: BA Silver, LH Blue, HH Gold, SPG Gold, Priority Club Gold,Amex Platinum
Posts: 342
Originally Posted by Kibison
Lucky you. I did the same thing three weeks ago and the only response I got was automated saying that they would try to read my email sometime after 28 days. I know I still have a week to go but I wish they would respond quicker. BA North America's customer service is awful.

I emailed Royal Jordanian yesterday and had a human response in thirty minutes.
Took them exactly 28 days to reply to me (faulty AVOD on LHR-TLV) and got 10,000 miles.
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