FlyerTalk Forums - View Single Post - AVOD didn't work properly - should I complain?
Old Sep 25, 2007 | 7:51 am
  #12  
Kibison
 
Join Date: Apr 2005
Location: Florida
Posts: 1,867
Originally Posted by Skimo
I can assure you that is quite an understatement! It is amazingly frustrating for the crew as it can greatly hamper cabin service and is frankly embarassing when it frequently goes tech. Apparently CR are at near melt down due to the huge volume of complaints over AVOD. They have been trying to come up with ways for us crew to directly manage AVOD 'issues' on the day, ie service recovery. Some of their ideas have been pretty impractical (no surprise their then ) although thankfully are listening to crew secondees who are bringing in an element of reality to some of the more outlandish ideas. The bad news is is that the AVOD problems will persist for many more months to come. i don't even think that Rockwell Collins and Engineering have come up with a final fix yet.
At least we have a good chance of collecting 25,000 miles or an F upgrade over the next few months!

http://www.britishairways.com/travel...ource=hpbanner

Last edited by Kibison; Sep 25, 2007 at 7:52 am Reason: Fat Fingered
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