Originally Posted by
clubman
Most definitely write to them.
Took me five minutes to send in the online form, and a nice amount of miles was in my account within days.
Lucky you. I did the same thing three weeks ago and the only response I got was automated saying that they would try to read my email sometime after 28 days. I know I still have a week to go but I wish they would respond quicker. BA North America's customer service is awful.
I emailed Royal Jordanian yesterday and had a human response in thirty minutes.